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StrategyTransformation

4 Hard Truths About Digital Transformation

Friday 10th October 2025

Most digital transformation projects fail. Not because of technology - but because of these four uncomfortable truths.


1. Technology is the easy part

You can buy the best tools, hire the best engineers, and still fail. The hard part is culture, processes, and getting people to change how they work.


2. Leadership buy-in isn't enough - you need leadership *involvement*

Executives who "support" transformation but don't roll up their sleeves doom it from the start. Transformation requires active participation, not passive approval.


3. Starting small is harder than it sounds

Everyone says "start with a pilot," but picking the *right* pilot - one that's meaningful, achievable, and scalable - is an art form. Most teams either go too big or too trivial.


4. Metrics matter more than milestones

Transformation isn't about shipping features. It's about changing outcomes. If you're not measuring impact (revenue, cost savings, speed), you're just building for the sake of building.


**The takeaway:** Digital transformation is a people problem dressed up as a tech problem. Solve for humans first, technology second.

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